Senior User Experience Designer

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

We work in hybrid mode 3+2, at least 3 days at the office (with mandatory Wednesdays, and Thursdays) and 2 days at the home office.

The location of our office is Puszkarska 7J/Building E, 30-644 Kraków, Polska.

We employ only via employment contract – FTE.

Your Role:

As the Senior Product Designer at SolarWinds, you will play a crucial role in the design team responsible for shaping the end-to-end experience of our products. At SolarWinds, we prioritize our people and are dedicated to enriching the lives of our employees, customers, shareholders, partners, and communities. Join us in our mission to accelerate business transformation through simple, powerful, and secure solutions.

You will be an integral part of the SolarWinds global design team, contributing to the design of services that offer a comprehensive view of customers' Cloud & Datacenter environments. Your designs will solve very technical problems and require a deep understanding of observability tools. Your responsibilities include owning the experience for a core service and collaborating with the product and engineering teams.

Your Impact:

• Collaborate with product managers, product owners, and engineers to ensure the strategic and efficient execution of well-planned, structured services for customers.
• Work collaboratively with other designers to create a cohesive and intuitive user journey across our products.
• Apply a research and strategic mindset to ensure the product resonates with users.
• Act as an end-to-end product designer, handling tasks from sketching and prototyping to overseeing production.
• Communicate design work and decisions internally to your product team and across the organization.
• Work closely with engineering teams to understand the build process and ensure quality assurance before shipment.
• Collaborate with the research team to gather insights and validate design decisions.
• Serve as the expert in your product area, mentoring other designers and contributing to design patterns and systems.

Your Experience:

Must have

• Strong hands-on professional experience in enterprise SaaS product design.
• Proficiency in thinking in workflows, understanding data hierarchy, and designing for complex data volumes, delivering high-fidelity wireframes.
• Experience working on technical products, ideally in the observability/monitoring space.
• Proven track record of shipping intuitive enterprise product experiences showcased in your portfolio.
• Strong visual and written communication skills for clearly conveying design work and justifying decisions.
• Proficient with Figma.
• Understanding of systems thinking and experience with component-based design patterns.
• Effective in giving and receiving feedback, supporting and enhancing the work of colleagues.
• Thrives in mature Agile teams, embracing rapid learning, experimentation, iteration, and close collaboration.
• Experience advocating for the customer and end-users.

Nice to have

• Familiarity with designing developer/observability tools, process-tracking, and/or incident management tools.
• Experience in a SaaS or B2B startup and ability to thrive in a fast-paced environment.

Our benefits:

• 10 study days per year
• 2 volunteering days per year
• 30-day holidays after 5-year tenure Sabbatical Leave
• 4 weeks of paternity leave
• Up to 8700 PLN personal education budget per year
• 300 PLN corrective glasses reimbursement every two years
• Medical care with Luxmed – individual, partner, or family package fully paid by the company
• The company fully pays group life insurance
• Pension scheme (employee capital plans) with 1.5% employer contribution
• Unlimited access to LinkedIn Learning
• English/Polish classes
• MyBenefit platform with a monthly subsidy of 103 PLN (with various vouchers and Multisport cards available)
• ESPP plan – Discount for purchasing shares of SolarWinds stock – 15%
• 500 PLN per year of race fee reimbursement
• Solarian Referral Program
• SolarWinds Appreciation Program
• Employee Assistance Program
• Free lunches at the office on Wednesdays

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice