Senior User Experience Designer

As the Senior Product Designer at SolarWinds, you will play a crucial role in the design team responsible for shaping the end-to-end experience of the SolarWinds Observability Platform.

At SolarWinds, we prioritize our people and are dedicated to enriching the lives of our employees, customers, shareholders, partners, and communities. Join us in our mission to accelerate business transformation through simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and embodies qualities of collaboration, accountability, readiness, and empathy. We seek individuals who believe in achieving more as a team, fostering lasting growth for themselves and others. Our hiring criteria focus on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a dynamic environment and embrace the challenge to lead with purpose. If you are seeking to build your career with an exceptional team, you've come to the right place. Join SolarWinds and grow with us!

You will be an integral part of the SolarWinds global design team, contributing to the design of services that offer a comprehensive view of customers' Cloud & Datacenter environments. Working closely with other designers on complementary services, your efforts will converge as part of larger user journeys within the SolarWinds Observability Platform.

As a product designer, your responsibilities include owning the experience for a core service and collaborating within the development crew. This involves close coordination with the Product Owner, Product Manager, and Engineering team to shape, focus, and drive the services under your responsibility.

Your Impact:

• Collaborate with product managers, product owners, and engineers to ensure the strategic and efficient execution of well-planned, structured services for customers.
• Work collaboratively with other designers to create a cohesive and intuitive user journey across the SolarWinds Observability Platform.
• Apply a research and strategic mindset to ensure the product resonates with users.
• Act as an end-to-end product designer, handling tasks from sketching and prototyping to overseeing production.
• Communicate design work and decisions internally to your product team and across the organization.
• Work closely with engineering teams to understand the build process and ensure quality assurance before shipment.
• Collaborate with the research team to gather insights and validate design decisions.
• Serve as the expert in your product area, mentoring other designers and contributing to design patterns and systems.

Your Experience:

• 5+ years of experience in enterprise SaaS product design.
• Proficiency in thinking in workflows, understanding data hierarchy, and designing for complex data volumes, delivering high-fidelity wireframes.
• Proven track record of shipping intuitive enterprise product experiences showcased in your portfolio.
• Strong visual and written communication skills for clearly conveying design work and justifying decisions.
• Proficient with current UX/UI tools (e.g., Figma, Sketch, Zeplin).
• Understanding of systems thinking and experience with component-based design patterns.
• Effective in giving and receiving feedback, supporting and enhancing the work of colleagues.
• Thrives in mature Agile teams, embracing rapid learning, experimentation, iteration, and close collaboration.
• Experience advocating for the customer and end-users.

Preference

• Familiarity with designing for developer tools, process-tracking, and/or incident management tools.
• Experience in a SaaS or B2B startup and ability to thrive in a fast-paced environment.

Our work structure is hybrid, with a minimum of 3 days in the office and 2 days working remotely. Our office is located at Smartworks Sargod Imperial, 93, Field Marshal Cariappa Rd, Bengaluru, Karnataka – 560025.