Senior Product Operations Manager

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial transportation. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, and operational excellence to empower a broader, more diverse audience of drone users - from first responders to insurance claims adjusters, utilities, and more!

The Product Operations team is the connective tissue between Skydio’s engineering and product development teams and the teams who connect with our customers. As Senior Product Operations Manager, you will play a key role on Skydio’s Product team across a broad range of strategic and operational responsibilities. You will work closely with Product Managers, Designers, Engineers, Customer Success Managers, Hardware Program Managers, Sales, and our Legal and Regulatory teams, to help launch and ensure the success of new products and features across a wide range of applications into global and domestic markets.

Location: This position is based onsite 5 days/week at our HQ in San Mateo, CA.

 How you'll make an impact:

• Own the rollout of major feature releases and new product launches
• Program manage multiple streams of work, tracking the features needed to enable new markets
• Maintain and improve the feedback loop for new product features, helping to provide prioritization within the product roadmap
• Collaborate with key team members (product, marketing, policy, support, design) to ensure pre and post launch success
• Contribute to Skydio’s Voice of the Customer report with emerging trends and developments

 

What makes you a good fit:

• 3+ years of proven success in a similar role, driving successful operational programs within product development and/or customer success organizations at a high-growth company
• Specific experience with product development
• Detail-oriented with exceptional written and oral communication skills
• Experience with data visualization, dashboard creation, and SQL
• Highly motivated and highly curious, with an eagerness to learn and grow
• Familiarity with business systems and tools (e.g., JIRA, Zendesk, Confluence, Salesforce)

Nice to have:

• Drone/UAV experience and/or a passion for drones
• Experience launching hardware products
• Technical degree or background

Compensation: At Skydio, our compensation packages for full-time employees include competitive base salaries, equity in the form of options, comprehensive benefits, and various incentives and stipends. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is $131,000 - $160,000*. Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all full-time employees have the opportunity to significantly benefit from the company’s success.

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At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture.

As such, we do not make hiring or other employment-related decisions on the basis of an applicant or employee’s race, color, ethnicity, national origin, citizenship, sex/gender (including pregnancy, childbirth, breastfeeding and related medical conditions),  gender identity or expression, age, religion, disability status, sexual orientation, marital status, medical condition, genetic information or characteristics, veteran, military or family status, or other classifications protected by applicable federal, state or local anti-discrimination laws.

For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/