Workplace Experience Manager

Manage London office operations, guest experience, onboarding, and administrative support.

We are searching for a Workplace Experience Manager to join our team in London. This role is responsible for managing the daily operations of our London Office and collaborating with our Global Workplace Experience Managers to coordinate how Whatnauts thoughtfully come together.

Daily responsibilities will include:

Office Operations

Oversee day-to-day office needs: supplies, mail, deliveries, food/beverages, and general upkeep
Manage vendor relationships (cleaning, maintenance, snacks/coffee, etc.) and ensure a high standard of service
Keep common areas organized, clean, and fully stocked
Troubleshoot and resolve facility issues quickly, partnering with building management as needed

Guest and Employee Experience

Act as the first point of contact for all visitors, candidates, and team members
Create a welcoming, professional atmosphere that reflects our values
Coordinate logistics for team co-working days, offsites, and in-office events

Onboarding Support

Handle first-day logistics: right-to-work checks, desk setup, office tours, and badge creation
Coordinate with IT and People teams to ensure a smooth start for new hires
Help new team members feel welcomed and ready to hit the ground running

Administrative Support

Provide high-quality administrative support to local leadership, including calendar management, meeting coordination, travel bookings, and team scheduling
Proactively help leaders stay organized, focused, and prepared throughout the week

👋 You

2+ years of experience in a similar office management role
Self-starter, high attention to detail, and very organized, ability to delegate as appropriate
Experience identifying and contracting with vendors and managing those relationships
Thrive in a fast-paced environment, creating order from chaos
People person who enjoys hosting and creating welcoming environments
Have the ability to partner cross-functionally, influence, and connect with all business partners
Interested in growing your career as an executive business partner

Team members in this role are required to be within commuting distance of our London, UK hub. With the nature of the role’s responsibilities, this role will be office based.

💰 Compensation

£50,000/year to £55,000/year + benefits + equity.

👋 You

2+ years of experience in a similar office management role

Self-starter, high attention to detail, and very organized, ability to delegate as appropriate

Experience identifying and contracting with vendors and managing those relationships

Thrive in a fast-paced environment, creating order from chaos

People person who enjoys hosting and creating welcoming environments

Have the ability to partner cross-functionally, influence, and connect with all business partners

Interested in growing your career as an executive business partner

Team members in this role are required to be within commuting distance of our London, UK hub. With the nature of the role’s responsibilities, this role will be office based.