PhilipsOrder Management Specialist
Job Title
Order Management Specialist
Job Description
Order Management Specialist:
To manage sales orders to ensure that the customer receives the ordered goods in the right time and on the right place.
Your role:
Order integrity and timely communication with internal and external customers to resolve any order date alignment issues. Below are some of the main job functions:
Ensures that a customer order detail changes, per the Project Manager, are updated timely in our Project management and ERP systems.
Review factory confirmed delivery dates compared to requested delivery date from the project manager and take proper action to align the dates as closely as possible.
Tracks order shipments to ensure on time and complete deliveries through the Merge Center and to customer sites using various logistical databases and transportation carrier websites. Expedite delivery where applicable.
You're the right fit if:
You have 2+ years of experience in areas such as supply chain, order processing, order management or equivalent areas.
You have a High School Diploma, Vocational Education or Bachelor's Degree in Supply Chain, Logistics or equivalent combination of education and above listed experience.
You are knowledgeable in SAP, or an equivalent ERP systems and MS Office Suite (advanced Excel). Power BI is a plus.
You are a customer-focused professional with critical thinking, strong communication skills, and innovative problem-solving skills.
You are flexible to work outside regular hours, including overtime and Panamanian holidays, may be necessary to meet operational requirements.
You have advanced English proficiency—both written and spoken.
How we work togetherWe believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
This is an office role.
About Philips:
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.